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Terms & Conditions

Welcome to Jenipher’s Coffi’s Online Shop at (the ‘Site’). This Site and its supporting operations are managed by Fair Do’s Siopa Teg CIC (registered U.K. number 8688145). Please read the following policies carefully before using the Site. By using the Site, you signify your agreement to be bound by these conditions.

1. Terms of Use
2. Terms of Sale: Shop

I. Terms of Use

These are the general terms and conditions of Jenipher’s Coffi governing your use of the Site.

1. What you are allowed to do

1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and Jenipher’s Coffi’s for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;

1.2 browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make transient or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;

1.3 print a copy of any page of the Shop; for your own personal purposes, provided you do not do any of the things set out under “What you are not allowed to do”.

2. What you are not allowed to do

2.1 you may not remove or change anything on the Shop;

2.2 you are not allowed to copy or use any material from the Shop for any commercial purpose unless permission has been indicated on the Site in connection with a Creative Commons License.

2.3 you are not allowed to remove or change any copyright, trademark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop.

3. Your personal information

3.1 Usage of your personal information is governed by Jenipher’s Coffi’s Privacy Policy.

4. Usernames and passwords

4.1 If you want to purchase something from the Shop, we will ask you to register an account with us. During registration, you will be asked to provide your email address and password, which you can use to make a purchase;

4.2 You must keep your password(s) confidential at all times, and must not disclose the password(s) or permit anyone else to use your password(s). Any breach of any of these terms by anyone to whom you disclose the password(s) will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms of use;

4.3 In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Shop immediately, and notify Jenipher’s Coffi of such failure or error.

5. Rights

5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trademarks and logos) contained in this Site is either owned by Jenipher’s Coffi or has been licensed to Jenipher’s Coffi by the rights owner(s) so that Jenipher’s Coffi can use this material as part of the Shop. These rights are protected by the United Kingdom and international copyright and database rights laws. You are only allowed to use this Shop and the material they contain as set out in these terms.

6. Third-party websites

6.1 This Shop also contains links to other third-party websites, which are not under the control of and are not maintained by Jenipher’s Coffi. Any such links do not constitute an endorsement by Jenipher’s Coffi of any products or services available on such sites. Jenipher’s Coffi provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.

7. Suspension and termination of accounts

7.1 Jenipher’s Coffi may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it will not necessarily be uninterrupted or error-free;

7.2 Jenipher’s Coffi may terminate your account(s) immediately in the event you breach any of these terms of use or if you are late or do not pay any sums due to Jenipher’s Coffi.

8. Enquiries or complaints

8.1 If you have any enquiries or complaints about the Site then please address them to:

Customer Services
Jenipher’s Coffi
Fair Do’s Siopa Teg CIC,
10 Llandaff Rd,
CF11 9NJ
Wales, UK

9. General and governing law

9.1 Jenipher’s Coffi may change these terms of use from time to time and will endeavour to notify you of any major changes by posting a message on the Site. By browsing the Site you are accepting that you are bound by the current terms of use. Please review this policy each time you use the Site as it is subject to change at any time by Jenipher’s Coffi without notice to you;

9.2 This Agreement constitutes the entire agreement between Jenipher’s Coffi and you and supersedes all prior agreements, representations, statements and understandings between Jenipher’s Coffi and you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.

9.3 The failure of Jenipher’s Coffi to exercise or enforce any right or provision of this Agreement or the delay by Jenipher’s Coffi in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.

9.4 These terms and conditions shall be governed and interpreted in accordance with the law of England and Wales, and you consent to the non-exclusive jurisdiction of the courts of England and Wales in respect of any dispute arising therefrom.

II. Terms of Sale: Shop

This Terms Of Sale Policy forms part of the General Terms of Use, which governs your use of the Site, and encompasses purchasing activities on the Shop.

1. The sales terms

Should you purchase any goods from the Shop, you will be contracting with Jenipher’s Coffi on the terms outlined below. Please read these terms and conditions carefully.

1.1 These Terms of Sale (“Sales Terms”) govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If Jenipher’s Coffi accepts any order of goods from you, then an agreement will be made with you on these Sales Terms.

1.2 Please note that Jenipher’s Coffi reserves the right to amend the Sales Terms from time to time. Jenipher’s Coffi will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as Jenipher’s Coffi publish them on the Shop (with the exception that any orders that Jenipher’s Coffi have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point). If you use the Shop after Jenipher’s Coffi has published the new Terms, your continued use of the Shop indicates that you agree to be bound by the new Sales Terms.

2. Availability of the goods supplied by the Shop

2.1 Jenipher’s Coffi may terminate or suspend the supply of any goods displayed on the Shop in the event of goods being out of stock, for support or maintenance work, in order to update content or for any other reason. Jenipher’s Coffi may do this at any time and without notice. Products on the Shop are normally available for despatch within 24 hours and for products with slower availability, an estimated shipment preparation time is provided in the associated product listings on the Shop.

3. Buying goods from this Shop

3.1 Pricing policy – Jenipher’s Coffi may change the prices of the goods displayed in the Shop at any time. The prices for all the goods available in the Shop are clearly marked in their description and, where applicable subject to VAT at the prevailing rate. The VAT inclusive amount, where applicable is included in the total price published on the site. We reserve the right to raise our prices in line with any increase in the prevailing rate of VAT. This will be shown clearly on your order. All applicable delivery charges are also displayed in the Shop. All prices are in Pounds Sterling. Jenipher’s Coffi may make available offers and discounts using promotion codes. Only one promotion code is valid per order.

3.2 Conclusion of Contract of Sale -The information relating to Jenipher’s Coffi’s goods and relevant prices are displayed on the Shop for your information and to enable you to decide whether you would like to make us an offer to purchase any such goods. When you place an order to purchase a product from, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product that is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you. That acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.

3.3 Method of payment – For orders placed via the Shop, Jenipher’s Coffi accepts XXXX. Jenipher’s Coffi does not accept XXXX. When making your payment, it is imperative that you provide the information that Jenipher’s Coffi specify is required, for example, the cardholder’s name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited when Jenipher’s Coffi confirms that it has accepted your order. Ownership or title to the product shall not pass to you, the buyer, until Jenipher’s Coffi has received payment in full.

3.4 Delivery – We use Royal Mail for our standard services, as they are the most carbon-conscious delivery company. Postage fees are charged per order. We reserve the right to use alternative postage options to prevent disruption. As we are a new brand, we will continue to review our services to ensure they meet customer standards and are aligned with our values. These charges cover packing, handling and delivery. Orders are usually responded to within 24 hours and are normally delivered within 5 working days. Please allow up to 10 days for delivery. If you have not received your goods within the above timeframe, please contact our customer services department by email at We can ship most items worldwide. Charges will depend on location and you will be subject to all custom fees, charges and VAT in the receiving country. Please review the charges that will be applied to you in advance of any order, to ensure full understanding.

3.5 Out of stocks – In the unlikely event that any item you have chosen is unavailable, Jenipher’s Coffi will contact you via phone or your email address and set out the options that are available to you. Operating across continents, and regions that are particularly vulnerable to the impact of climate change means disruptions will inevitably happen, but we work hard with the farmers and other actors in our supply chain to minimise the impacts as much as possible.

3.6 Return of goods policy – We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur. Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with your customer advice note) within 30 days of the date of receipt and we will refund your money or send you a replacement – no questions asked. Items returned under Jenipher’s Coffi 30 days returns policy must be unopened with any seals and shrink-wrap intact.

Please note: we can only accept the return of opened items if they are faulty. We are only able to replace identical products, so if you wish to order additional items it will be treated as a new order. The Jenipher’s Coffi guarantee is in addition to your statutory rights. When you send your item back to us, we’ll process the returned item then notify you via e-mail of your refund.

You can expect a refund in the same form of payment originally used for purchase within 14 days of our receiving your return. Please note that the costs for returning the item to us are nonrefundable.

If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund the delivery charges incurred in sending the item to you and we’ll reimburse reasonable costs in returning it to us. Please contact us to confirm that the cost is reasonable.

If the product is damaged in any way or has become broken in transit, please contact customer services by email at

3.7 Cancellation Policy – Please note that you have a legal right to cancel your order within 7 days of the date of receipt of the goods (provided the goods are returned to us new and in unused condition in the original packaging together with a copy of the receipt). By returning, packing securely and enclosing the advice note and sending it back to Fair Do’s Siopa Teg CIC, 10 Llandaff Rd, Canton, Caerdydd. CF11 9NJ. A refund will be provided within 30 days of the date of cancellation.

3.8 Legal age – Jenipher’s Coffi does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use Jenipher’s Coffi only with the involvement of a parent or guardian.

3.9 Vouchers – From time to time, vouchers may be issued for free delivery or for discounts on orders or products. You may only use one voucher per order. Some vouchers may only be used once per customer. Please contact if you have any questions about redeeming a voucher code.

3.10 Free gifts – From time to time, free products may be offered with a product or order. These free products are included as part of your order and if any part of the order is returned for a refund we reserve the right to deduct the value of the free gift from your refund if they are not returned too.